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GET IN TOUCH

We can’t wait to hear from you! Reach out to us via email or connect with us on social media – we’re excited to!

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CONTACT DETAILS

BUSINESS HOURS

Mon - Fry .... 10 am - 8 pm

Sat, Sun .... Closed

  • How to register on the website?
    To register, click on the "Login" button in the upper right corner of the website. In the dialog box, you will see the registration section, after clicking on which you need to fill in the given fields. You can buy without registration, for this, go through a simple authentication with Facebook or Gmail.
  • How do I buy the product?
    ● Select desired items, add to cart ● Specify the address where you want to receive the order ● Specify the time you want for delivery ● Select the payment method and press the button to complete the order
  • Can I physically see the item?
    Due to the fact that Taat is an online store, it is only possible to buy online, you will not be able to see the items physically. However, the product photos and detailed description on the website are accurate and help you get a better understanding of the items.
  • Which payment method can I use?
    Payment on the website is possible for individuals with any Visa, Mastercard or American Express card.
  • How are products delivered?
    How are products delivered? Our courier will deliver the purchased items to your desired address. When will the items be delivered to me? You will receive your order within 1-3 days throughout Tbilisi, and within 2-7 days in the regions. Is the product delivered outside of Tbilisi? We will bring the items purchased from us to the regions, throughout Georgia. How much does the delivery service cost? Delivery is free throughout Tbilisi, and in the regions, you will receive an order of at least 50 GEL for free. Can I pick up the purchased items myself? No. Our courier will deliver the purchased items to your address.
  • Change and return
    In what case can I return the item? The purchased item can be returned and refunded if: ● The product does not match the one you ordered ● Subscribe to another product at the same time ● Rethink product purchase ● The item was damaged during transportation ● The item could not be delivered within the promised time frame For detailed information about returning an item, read our terms and conditions or write to us in the messenger chat. Can I exchange the purchased item? Purchased products can be exchanged if: ● The product does not match the one you ordered ● Subscribe to another product at the same time ● The item was damaged during transportation For detailed information on returning an item, read the terms and conditions or write to us in the messenger chat. How do I cancel an order? First of all, read the rules in which case it is possible to cancel the order and contact us
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